Services
Training & Capacity Building
We train the people who will run an index product day to day, with role-based certification and support that continues after the classroom.
What this involves
Certified training, built around your product and your teams
Designing and pricing a product is only useful once the people operating it understand it. Training & Capacity Building is bespoke, certified, and delivered in whatever blend of formats actually fits an institution's teams.
Bespoke curricula
Built around a specific organisation's product, market and operating model, not a generic index-insurance primer delivered the same way to every client.
Certified trainers, role-based certification
Delivered by certified trainers covering both product knowledge and day-to-day operations, with certification tied to the specific role someone holds rather than a single blanket course everyone sits through.
Blended learning
E-learning, micro-learning and gamified formats sitting alongside in-person delivery, for teams who cannot all be in the same room at once and need training that fits around a working season.
Continuous refresher support
Training as an ongoing relationship rather than a single workshop, so knowledge stays current as products, seasons and teams change after the initial certification.
Coming soon
This training also underpins Dalili Academy
Our upcoming blended-learning platform — the same certified curriculum described above, becoming a course you can take from anywhere.
Talk to us
Talk to us about training
If your teams need certified training on index insurance product or operations, this is where that conversation starts.